Posts by Dragonfyr

    So... Hi again.

    That new game ^^.
    Now at 420k population.
    Just added my first Scholars house... and then the game crashed to desktop.
    Tried reloading, game just crashes.

    Looked into it again, found this post, disabled the 'Harbur Life' mod, reloaded, (A0*) game crashed again!

    Now this interesting... first time i looked at the log i get this...
    Log 1:

     [22:06:41][21292][   NOTICE] rdgc::CGameClient::Run: BuildString:  [Build: 2024-09-06 07:35:27] Anno7 UPlayGoldmaster Win64 Release-Static v18.3.1389949.165178 cdlc15
    [22:06:45][21292][   NOTICE] rd3d::COutputWindow::Create: Display 0: 3440 x 1440 resolution
    [22:06:45][21292][   NOTICE] rd3d::COutputWindow::Create: Clamped resolution: 3440 x 1440
    [22:06:45][21292][   NOTICE] rd3d::CAmdGpuServices::InitLibrary: Failed initializing AMD GPU Services (return code 6; this is fine for machines with a non-AMD graphics card)
    [22:06:45][21292][   NOTICE] rd3d::CDevice3D11::Create: Created DirectX11 device with feature level 11.0
    [22:06:45][21292][   NOTICE] rd3d::CDevice3D11::Create: Failed querying GPU infos
    [22:06:45][21292][   NOTICE] rd3d::CDevice3D11::Create: Number of GPUs: 1
    [22:06:45][21292][   NOTICE] rd3d::CShaderManager::InitDirectories: Effect file root dir: ''
    [22:06:45][21292][   NOTICE] rd3d::CShaderManager::InitDirectories: Using precompiled shader path: 'C:/Users/GaryH/Documents/Anno 1800/shaders/'
    [22:06:45][20684][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/shaders/fx/terrain_tundra.fx failed with error 3: The system cannot find the path specified.

    [22:06:49][20684][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/shaders/fx/terrain_tundra.fx failed with error 3: The system cannot find the path specified.

    [22:06:49][21292][   NOTICE] rd3d::CSessionManager::CreateSession: Created session ID -1:'Default'
    [22:06:51][21292][   NOTICE] rdto::CToolOneDataLoader::FinalizeLoad: c62af4e3b2d7d87a Final checksum
    [22:06:51][21292][   NOTICE] rdgs::CAccountSettings::InitializeTextAndAudioLanguage: Language returned by First Party: "en-US"
    [22:06:51][21292][   NOTICE] rdgs::CAccountSettings::InitializeTextAndAudioLanguage: Language returned by First Party: "en-US"
    [22:06:53][15496][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/chinese.txt failed with error 3: The system cannot find the path specified.

    [22:06:53][15496][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/taiwanese.txt failed with error 3: The system cannot find the path specified.

    [22:06:53][15496][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/japanese.txt failed with error 3: The system cannot find the path specified.

    [22:06:53][15496][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/korean.txt failed with error 3: The system cannot find the path specified.

    [22:06:53][21292][    ERROR] rdgs::CTextSourceResolver::BindPythonInterface: ImportError: Cannot overload existing non-function object "GetUpdateInfo" with a function of the same name
    [22:06:53][21292][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/config/engine/ambientsettings/local/dlc03_01_storm.xml failed with error 3: The system cannot find the path specified.

    [22:06:53][21292][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for RenderEngine
    [22:06:53][21292][   NOTICE] rd3d::CDevice3D::Reset: BackBuffer size 3424x1401
    [22:06:56][21292][   NOTICE] rd3d::CRenderEngine::BeginFrame: All managers and renderers finished loading their most essential resources (all EssentialsLoaded() calls succeeded)
    [22:06:57][21292][   NOTICE] rd3d::CDevice3D::Reset: BackBuffer size 3440x1417
    [22:07:03][4472][    ERROR] rdnet::CConnectionTo::OnFailure: Error occurred in Matchmaking: code 2 (Ok_Async, operation is asynchronous, will finish later), reason Could not determine NAT Type
    [22:07:13][4472][    ERROR] rdnet::CConnectionTo::OnFailure: Error occurred in Matchmaking: code 2 (Ok_Async, operation is asynchronous, will finish later), reason Could not determine NAT Type
    [22:07:14][1344][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/config/engine/ambientsettings/local/dlc03_01_storm.xml failed with error 3: The system cannot find the path specified.

    [22:07:14][21292][   NOTICE] rdto::CToolOneDataLoader::FinalizeLoad: a5e97be86a8c8a3b Final checksum
    [22:07:35][21292][   NOTICE] rdto::CToolOneDataLoader::FinalizeLoad: da03542eeca82a2a Final checksum
    [22:07:37][21292][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: RenderEngine Finished
    [22:07:37][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for TextLanguage
    [22:07:37][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for SceneLoading
    [22:07:48][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for Epilepsy Screen
    [22:07:48][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for Intro
    [22:07:48][21292][   NOTICE] rd3d::CBinkMovie::Wakeup: Waking up movie 'data\ui\video\dummy1920x1200.bk2'
    [22:07:48][21292][   NOTICE] rd3d::CBinkMovie::Suspend: Suspending movie 'data\ui\video\dummy1920x1200.bk2'
    [22:07:48][21292][   NOTICE] rd3d::CBinkMovie::Wakeup: Waking up movie 'data\ui\video\dummy1920x1200.bk2'
    [22:07:48][21292][   NOTICE] rd3d::CBinkMovie::Wakeup: Waking up movie 'data\ui\video\intromovie_ubi_3sec_2k.bk2'
    [22:07:54][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Startup Complete (A)
    [22:07:54][21292][   NOTICE] rd3d::CBinkMovie::Wakeup: Waking up movie 'data\ui\video\mainmenue_01.bk2'
    [22:07:54][21292][   NOTICE] rd3d::CBinkMovie::Suspend: Suspending movie 'data\ui\video\intromovie_ubi_3sec_2k.bk2'

    Then I reopen the log after point (A0*) and it got BIG! Don't know if that makes a difference ?
    Log 1 Reopened: https://file.io/uPsrMWNlg3ST (Temporary file upload - Auto delete set to 1 year.)


    Any help is appreciated :)

    Hi,

    Thanks for that.

    I'm currently playing a fresh install of Anno on a fresh install of windows. So far the crash hasn't happened. But I want to give it a few more days to give it a chance.

    Update.

    So I started turning some mods back on and everything was going fine until last night when the game did the same freeze and crash :(

    So I decided to look at Windows Event Viewer and try and figure it out again.
    Changed a few settings, edited the registry, edited policies, followed a lot of troubleshooting...


    And.... the game still crashes at the same point, laying field cells!

    But then the Windows Event Viewer froze and crashed! Multiple times![size=10] [/size]:lol:[size=10] [/size]
    [size=10]
    [/size]
    [size=10]So, now I'm considering a fresh full installation of Windows, Anno, years of programs, settings etc etc :( [/size]

    - Nuked Windows OS.
    - Reinstalling Anno 1800.
    - Will update what happens soon..

    Update.

    So I started turning some mods back on and everything was going fine until last night when the game did the same freeze and crash :(

    So I decided to look at Windows Event Viewer and try and figure it out again.
    Changed a few settings, edited the registry, edited policies, followed a lot of troubleshooting...


    And.... the game still crashes at the same point, laying field cells!

    But then the Windows Event Viewer froze and crashed! Multiple times![size=10] [/size]:lol:[size=10] [/size]
    [size=10]
    [/size]
    [size=10]So, now I'm considering a fresh full installation of Windows, Anno, years of programs, settings etc etc :( [/size]

    [size=10]To add. When i said "I tried without mods", that was with the mods turned off, but I was loading the same Save game (which had been using mods). Obviously, I need to try a fresh game, which is what I'm currently doing. [/size]
    [size=10]
    [/size]
    [size=10]@Raymond XX[/size]
    [size=10]- First Post. [/size]
    [size=10]Thank you :) [/size]
    [size=10]
    [/size]
    [size=10]The problem hasn't occurred in this new (BORING lol) game. But, I haven't got to the stage where I can purchase the same Trade union items yet. So, I can't replicate the issue just yet. [/size]
    [size=10]
    [/size]
    [size=10]- Second Post. [/size]
    [size=10]Hey schwubbe,[/size]
    [size=10]
    [/size]
    [size=10]As above. [/size]
    [size=10]But, if all this new game (no mods) fails, I will try the reinstall option. [/size]
    [size=10]
    [/size]
    [size=10]--[/size]
    [size=10]
    [/size]
    [size=10]@schwubbe[/size]
    [size=10]
    [/size]
    [size=10]I'm not sure that issue is for me? But, I will give it a go (tomorrow... it's 5am, I'm tired haha). [/size]
    [size=10]
    [/size]
    [size=10]I have tried switching DX11 to DX12, same problem. [/size]
    [size=10]
    [/size]
    [size=10]>> LANGUAGES >> As for the different languages. It was originally saying 'French'. So I downloaded that language pack, now it says 'Russian'. :/ [/size]
    [size=10]
    [/size]
    [size=10]- Second Post. [/size]
    [size=10]If there are any other logs I can look at for you, I will be more than happy to do so? [/size]
    [size=10]
    [/size]
    [size=10]------[/size]
    [size=10]
    [/size]
    [size=10]My update: [/size]
    [size=10]Playing this fresh game with no mods. I've placed many farm tiles, no crash. BUT, that's without any trade union perks. Which I think I'd need to have so I can replicate the same situation, to make it a fair test. [/size]
    [size=10]
    [/size]
    [size=10]Didn't realise you guys cared so much tbh, so I gave up on this post. Just came back to find you have been talking about it, that's really nice, thank you :) I will continue to post updates, when I can replicate the issue without mods. [/size]
    [size=10]
    [/size]
    [size=10]To be honest, I think it's a mod issue. So, when I'm able to replicate the issue, and it won't crash (I think it won't), then I guess I'd have to go through EVERY one of the 139 mods, reload the game and try planting fields. When it eventually crashes, I'll have an answer. My pc is good, but loading still takes time.... so that will SUCK! But I'd do it :) [/size]
    [size=10]
    [/size]
    [size=10]Thanks guys :) [/size]

    I'm with Raymond, let UbiConnect check the game files.
    In second stage also very interesting: Occurs the problem too when you start a new savegame?
    There is a possibility that a mod causes this and the bug also stays when the mod get inactivated. So only deactivating Mods is sadly not 100% guarantee that all mods are fine. Therefor a new savegame with and a new save without mods can help to tell.

    The game I'm playing now is a fresh new game.
    But, that's with mods.

    So, I will start a new game now with no mods... brb :lol:

    Then you should have the files checked.
    If there is nothing there either, then it could also be a Windows problem

    I checked the files as instructed, all files were ok and the game crashed at the same action.

    How do you mean 'a windows problem'? My pc works perfectly.
    But, I have just uninstalled MSI Centre and MSI Afterburner. I highly doubt they're the problem, going from the errors in the logs. I'm just trying what another website recommends.

    Hello,

    there could be a defective mod.
    Have you already deactivated all mods and reactivated them one by one so that you can fix the error?

    The other possibility is that you can have the files checked. If an error occurs there, it will usually be fixed.
    You can do this under Ubisoft connect --> Anno 1800 --> The symbol that looks like a cogwheel --> Check files.
    This will take a moment.


    Translated with DeepL.com (free version)

    Yes, I've tried deactivating mods. It made no difference.

    I think the problem might be in the code / logs... although trying to figure that out is a nightmare!

    Need some help.
    There is no option to test my pc via the dxdiag route, as per your instructions.
    ---

    Problem: Anno 1800 Freezes when I lay field cells.
    Task Manager > Kill Process.
    Everything else works perfectly.
    Problem has existed for a couple of years.
    Work Around: Repeatedly SAVE the game. So, lay 10-20 field cells > Save > Lay another 20 cells > Save > Repeat.
    Yes, it's frustrating.
    ---

    Drivers are up to date.
    Mods? Yes. Around 139 mods installed.

    -- System Spec ---
    Screen1 - 34" Acer Predator X34P Curved Ultrawide QHD
    Screen2 - MSI 24" Full HD 144Hz Curved FreeSync Monitor
    Screen3 - MSI 24" Full HD 144Hz Curved FreeSync Monitor
    GPU - MSI GeForce RTX 2080 Ti Trio 11GB
    MOBO - Asus ROG Strix X570-E
    CPU - Ryzen 9 3900X
    RAM - 32GB Corsair Vengeance RGB Pro 3733 Mhz DDR4 Quad Channel
    CPU Cooler - NZXT Kraken X72
    PSU - 850W Asus ROG Thor
    CASE - be quiet! Dark Base Pro 900 Rev.2
    NVMe M.2 - WD_Black SN850X 2TB.
    NVMe M.2 - Samsung 980 PRO 2TB.

    --- Event Viewer ---
    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user WILLIAM\GaryH SID (S-1-5-21-3611340019-689198113-1379190712-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
    --- End ---

    --- Anno Log File ---
    [01:21:48][102588][ NOTICE] rdgc::CGameClient::Run: BuildString: [Build: 2024-04-19 16:11:38] Anno7 UPlayGoldmaster Win64 Release-Static v18.2.1336919.165041 cdlc14[01:21:52][102588][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file maindata/ru_ru0.rda failed with error 2: The system cannot find the file specified.
    [01:21:52][102588][ NOTICE] rd3d::COutputWindow::Create: Display 0: 3440 x 1440 resolution[01:21:52][102588][ NOTICE] rd3d::COutputWindow::Create: Clamped resolution: 3440 x 1440[01:21:52][102588][ NOTICE] rd3d::CAmdGpuServices::InitLibrary: Failed initializing AMD GPU Services (return code 6; this is fine for machines with a non-AMD graphics card)[01:21:52][102588][ NOTICE] rd3d::CDevice3D12::CreateDevice: Created DirectX12 device with feature level 12.0 for adapter 'NVIDIA GeForce RTX 2080 Ti'[01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CCommandList12::Create: Failed querying ID3D12DebugCommandList1![01:21:53][102588][ NOTICE] rd3d::CShaderManager::InitDirectories: Effect file root dir: ''[01:21:53][102588][ NOTICE] rd3d::CShaderManager::InitDirectories: Using precompiled shader path: 'C:/Users/GaryH/Documents/Anno 1800/shaders/'[01:21:53][78048][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/shaders/fx/terrain_tundra.fx failed with error 3: The system cannot find the path specified.
    [01:21:58][78048][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/shaders/fx/terrain_tundra.fx failed with error 3: The system cannot find the path specified.
    [01:21:58][102588][ NOTICE] rd3d::CSessionManager::CreateSession: Created session ID -1:'Default'[01:21:59][102588][ NOTICE] rdto::CToolOneDataLoader::FinalizeLoad: ec7bde3b394fe9ae Final checksum[01:22:00][102588][ NOTICE] rdgs::CAccountSettings::InitializeTextAndAudioLanguage: Language returned by First Party: "en-US"[01:22:00][102588][ NOTICE] rdgs::CAccountSettings::InitializeTextAndAudioLanguage: Language returned by First Party: "en-US"[01:22:01][15740][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/chinese.txt failed with error 3: The system cannot find the path specified.
    [01:22:01][15740][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/taiwanese.txt failed with error 3: The system cannot find the path specified.
    [01:22:01][15740][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/japanese.txt failed with error 3: The system cannot find the path specified.
    [01:22:01][15740][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/korean.txt failed with error 3: The system cannot find the path specified.
    [01:22:01][102588][ ERROR] rdgs::CTextSourceResolver::BindPythonInterface: ImportError: Cannot overload existing non-function object "GetUpdateInfo" with a function of the same name[01:22:01][102588][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/config/engine/ambientsettings/local/dlc03_01_storm.xml failed with error 3: The system cannot find the path specified.
    --- End - Can give more if required ---