Anno 1800 - Freeze Crash

  • Hi,

    Thanks for that.

    I'm currently playing a fresh install of Anno on a fresh install of windows. So far the crash hasn't happened. But I want to give it a few more days to give it a chance.

    -- Anno 1404 Venice Exp.
    -- Anno 2070.
    -- Anno 2205.
    -- Anno 1800. Alpha and Beta Tester.

    Facebook Media Page

  • So... Hi again.

    That new game ^^.
    Now at 420k population.
    Just added my first Scholars house... and then the game crashed to desktop.
    Tried reloading, game just crashes.

    Looked into it again, found this post, disabled the 'Harbur Life' mod, reloaded, (A0*) game crashed again!

    Now this interesting... first time i looked at the log i get this...
    Log 1:

     [22:06:41][21292][   NOTICE] rdgc::CGameClient::Run: BuildString:  [Build: 2024-09-06 07:35:27] Anno7 UPlayGoldmaster Win64 Release-Static v18.3.1389949.165178 cdlc15
    [22:06:45][21292][   NOTICE] rd3d::COutputWindow::Create: Display 0: 3440 x 1440 resolution
    [22:06:45][21292][   NOTICE] rd3d::COutputWindow::Create: Clamped resolution: 3440 x 1440
    [22:06:45][21292][   NOTICE] rd3d::CAmdGpuServices::InitLibrary: Failed initializing AMD GPU Services (return code 6; this is fine for machines with a non-AMD graphics card)
    [22:06:45][21292][   NOTICE] rd3d::CDevice3D11::Create: Created DirectX11 device with feature level 11.0
    [22:06:45][21292][   NOTICE] rd3d::CDevice3D11::Create: Failed querying GPU infos
    [22:06:45][21292][   NOTICE] rd3d::CDevice3D11::Create: Number of GPUs: 1
    [22:06:45][21292][   NOTICE] rd3d::CShaderManager::InitDirectories: Effect file root dir: ''
    [22:06:45][21292][   NOTICE] rd3d::CShaderManager::InitDirectories: Using precompiled shader path: 'C:/Users/GaryH/Documents/Anno 1800/shaders/'
    [22:06:45][20684][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/shaders/fx/terrain_tundra.fx failed with error 3: The system cannot find the path specified.

    [22:06:49][20684][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/shaders/fx/terrain_tundra.fx failed with error 3: The system cannot find the path specified.

    [22:06:49][21292][   NOTICE] rd3d::CSessionManager::CreateSession: Created session ID -1:'Default'
    [22:06:51][21292][   NOTICE] rdto::CToolOneDataLoader::FinalizeLoad: c62af4e3b2d7d87a Final checksum
    [22:06:51][21292][   NOTICE] rdgs::CAccountSettings::InitializeTextAndAudioLanguage: Language returned by First Party: "en-US"
    [22:06:51][21292][   NOTICE] rdgs::CAccountSettings::InitializeTextAndAudioLanguage: Language returned by First Party: "en-US"
    [22:06:53][15496][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/chinese.txt failed with error 3: The system cannot find the path specified.

    [22:06:53][15496][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/taiwanese.txt failed with error 3: The system cannot find the path specified.

    [22:06:53][15496][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/japanese.txt failed with error 3: The system cannot find the path specified.

    [22:06:53][15496][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/blacklists/korean.txt failed with error 3: The system cannot find the path specified.

    [22:06:53][21292][    ERROR] rdgs::CTextSourceResolver::BindPythonInterface: ImportError: Cannot overload existing non-function object "GetUpdateInfo" with a function of the same name
    [22:06:53][21292][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/config/engine/ambientsettings/local/dlc03_01_storm.xml failed with error 3: The system cannot find the path specified.

    [22:06:53][21292][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for RenderEngine
    [22:06:53][21292][   NOTICE] rd3d::CDevice3D::Reset: BackBuffer size 3424x1401
    [22:06:56][21292][   NOTICE] rd3d::CRenderEngine::BeginFrame: All managers and renderers finished loading their most essential resources (all EssentialsLoaded() calls succeeded)
    [22:06:57][21292][   NOTICE] rd3d::CDevice3D::Reset: BackBuffer size 3440x1417
    [22:07:03][4472][    ERROR] rdnet::CConnectionTo::OnFailure: Error occurred in Matchmaking: code 2 (Ok_Async, operation is asynchronous, will finish later), reason Could not determine NAT Type
    [22:07:13][4472][    ERROR] rdnet::CConnectionTo::OnFailure: Error occurred in Matchmaking: code 2 (Ok_Async, operation is asynchronous, will finish later), reason Could not determine NAT Type
    [22:07:14][1344][    ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/config/engine/ambientsettings/local/dlc03_01_storm.xml failed with error 3: The system cannot find the path specified.

    [22:07:14][21292][   NOTICE] rdto::CToolOneDataLoader::FinalizeLoad: a5e97be86a8c8a3b Final checksum
    [22:07:35][21292][   NOTICE] rdto::CToolOneDataLoader::FinalizeLoad: da03542eeca82a2a Final checksum
    [22:07:37][21292][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: RenderEngine Finished
    [22:07:37][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for TextLanguage
    [22:07:37][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for SceneLoading
    [22:07:48][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for Epilepsy Screen
    [22:07:48][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Start Waiting for Intro
    [22:07:48][21292][   NOTICE] rd3d::CBinkMovie::Wakeup: Waking up movie 'data\ui\video\dummy1920x1200.bk2'
    [22:07:48][21292][   NOTICE] rd3d::CBinkMovie::Suspend: Suspending movie 'data\ui\video\dummy1920x1200.bk2'
    [22:07:48][21292][   NOTICE] rd3d::CBinkMovie::Wakeup: Waking up movie 'data\ui\video\dummy1920x1200.bk2'
    [22:07:48][21292][   NOTICE] rd3d::CBinkMovie::Wakeup: Waking up movie 'data\ui\video\intromovie_ubi_3sec_2k.bk2'
    [22:07:54][1344][   NOTICE] rdui::SendTelemetryMarker: UI-Flow: Startup Complete (A)
    [22:07:54][21292][   NOTICE] rd3d::CBinkMovie::Wakeup: Waking up movie 'data\ui\video\mainmenue_01.bk2'
    [22:07:54][21292][   NOTICE] rd3d::CBinkMovie::Suspend: Suspending movie 'data\ui\video\intromovie_ubi_3sec_2k.bk2'

    Then I reopen the log after point (A0*) and it got BIG! Don't know if that makes a difference ?
    Log 1 Reopened: https://file.io/uPsrMWNlg3ST (Temporary file upload - Auto delete set to 1 year.)


    Any help is appreciated :)

    -- Anno 1404 Venice Exp.
    -- Anno 2070.
    -- Anno 2205.
    -- Anno 1800. Alpha and Beta Tester.

    Facebook Media Page

  • Your copied log excerpt seems to be fine, at least I can´t see anything we all don't have there from time to time. If your issue is mod related, you wouldn´t get any crash information anyway.

    The latest version of "Harbour Life" should work without crash issues, the linked post above is several years old, different mod and game version ;)

    However: Do you use the mod "Enbesa Traders"? This one is well known to often cause crashes as soon as the first scholar residences are built (but the exact reason is still unknown). If yes, remove this mod. And afterwards, iirc, you also need to load a savegame before you unlocked the scholars (but could be wrong in this regard).

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